cancel
Showing results for 
Search instead for 
Did you mean: 

Samsung tab s7+

Gav94
Level 1: Joiner
  • 3 Posts
  • 3 Topics
  • 0 Solutions
Registered:

I currently have this tablet, one day as stored away from young children. I wanted to use it to do some work on, it's kept away and In a protective case in a safe place, I went to grab it and it wouldn't turn on, I removed it from its case and water came dripping out if it as if moisture was the cause as its away from anything that could damage this so it's noones fault. I'm just curious is there anyway of repairing this if and how long warranty is? Many thanks

Message 1 of 3
520 Views
1 ACCEPTED SOLUTION

Accepted Solutions

gmarkj
Level 66: Unequalled
  • 12151 Posts
  • 94 Topics
  • 1129 Solutions
Registered:

You can try contacting o2 customer services to arrange for a repair @Gav94 but o2 does not have a great reputation for this.

Alternatively you can try Samsung directly, or a local repair shop.

https://www.samsung.com/uk/support/repair/ 

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

View solution in original post

Message 2 of 3
517 Views
2 REPLIES 2

gmarkj
Level 66: Unequalled
  • 12151 Posts
  • 94 Topics
  • 1129 Solutions
Registered:

You can try contacting o2 customer services to arrange for a repair @Gav94 but o2 does not have a great reputation for this.

Alternatively you can try Samsung directly, or a local repair shop.

https://www.samsung.com/uk/support/repair/ 

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

Message 2 of 3
518 Views

Enlli
Level 66: Unequalled
  • 6811 Posts
  • 50 Topics
  • 1521 Solutions
Registered:

The warranty with Samsung is 2 years but it would not cover water ingress, that would be insurance.

Put it somewhere mildly warm and leave it a couple of days. If it is just water there may be no lasting damage 

https://www.samsung.com/uk/support/repair/

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
Message 3 of 3
514 Views