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Samsung S4 Not charging

Anonymous
Not applicable

Hello

 

I have a (just over a year old) S4, up till about 2 weeks ago, it was fine. 

 

However, it is now, not charging (via USB or normal charger) prior to this, it kept coming up with SD card removed.

 

I have had to order a new phone, as my lifestyle means that I cannot be without a phone. However, I would like to get this sorted, does anyone have any advice, or know whether I can still get it repaired by O2?

 

Thank you

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MI5
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It sounds like the charge port is damaged and needs replacing.
Samsung offer a 2 year warranty so I would advise you contact them directly rather than o2.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
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Registered:
It sounds like the charge port is damaged and needs replacing.
Samsung offer a 2 year warranty so I would advise you contact them directly rather than o2.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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Cleoriff
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A link to Samsung (as suggested by @MI5 )

http://www.samsung.com/uk/support/

*The Game Is On*

Girl in a jacket
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Anonymous
Not applicable

Thank you, I will get on to Samsung

 

Appreciate the help slight_smile

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MI5
Level 94: Supreme
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Registered:
Let us know how you get on.
Your experiences will help others.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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