Solved: Re: Samsung Galaxy S3

Anonymous · ‎13-10-2012

So I got my new phone this week.
Everything is going great with it, except, I can't text one friend on my contact list.
I can text everyone else, but her. She can text me, but i can't reply, it just wont do it. I have no idea why.
Can anyone help me?

jonsie · ‎13-10-2012

Perhaps you could try deleting her out of your contacts altogether and re-enter all the details from scratch? Ask her to do the same, worth a try. Reboot after deleting her before re-adding her.

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perksie · ‎13-10-2012

Is it possible they have accidentally added you to their block list?

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Anonymous · ‎13-10-2012

No, she can text me fine, but it wont let me reply. 😕 It just keeps saying "failed"

MI5 · ‎13-10-2012

Can you text her directly, ie, not by repling to her text?

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Anonymous · ‎13-10-2012

No. I can call her, but not text. \ I really don't know what's wrong.

MI5 · ‎13-10-2012

First step, turn off and take battery out for 5 mins, then try again. What network are you having issues texting? Can you text to others on same network as your friends?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎13-10-2012

It didn't work 😞
She's on o2 aswell. I don't know what network everyone else is on, but I can text them fine.

MI5 · ‎13-10-2012

Check you can text someone else on O2, It could be an issue in your message settings.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎13-10-2012

My brother is with o2 and it sent to him fine..

MI5 · ‎13-10-2012

Can only be an issue with your friends phone.... You've discounted evrything else. Get her to do the battery out reset and check she's not got you blocked. Do she use an androind phone? Have any message apps etc that could interfere ?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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