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Samsung A51 failing to receive calls

stig
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Is this a known issue with this phone? We have missed some important calls recently.

Coverage checker says good in this area.

No known problem with my Motorola G7, though both phones only show 1 bar out of 4 (sometimes 2 on the Motorola).

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MI5
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@stig 

Assuming you can connect to data through a wifi connection, set the network connection on the phone to 2g which will help with calls.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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stig
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Thank you for your rapid response. I will try this.

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