S7 edge not conected to network (wifi)

Anonymous · ‎12-03-2016

Hi had my s7 edge now 2 days and I'm having issues with it with wifi saying not connected to network facebook won't refresh when I click on the widget for Samsung store it says not connected to wifi works fine with 4g I've reset my router anyone else having issues

Curr946 · ‎12-03-2016

Have you tried restarting the phone? Make sure you have the right password in, forget the network and reregister to the phone to rule it out. Try switching your router to IPv4. If all else fails, try a factory reset.

Current Phone: Sony Xperia XZ Premium

MI5 · ‎12-03-2016

Have you tried it on another wifi network?
Try a friends or McDonalds to rule out a faulty wifi module on phone.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Martin-O2 · ‎21-03-2016

Hi @Anonymous Did you manage to get the wifi working on your S7?

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S7 edge not conected to network (wifi)

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