S4 not holding charge

[Anonymous]

Hi My Samsung S4 wont hold its charge some days i have to recharge 3-4 times a day, and thats not using it. Other times it will last all day and hold its charge, It also gets very hot, i have spoken to o2 and been told there is nothing wrong with my phone,  can anyone help?? 

[MI5]

Something is running the processor at full blast, that's why it's getting hot.
Have a look in the settings menu under battery usage and see what is using the most battery as a first step.
Prob a rogue app or that it needs a reset.

[jonsie]

It certainly sounds like an app.

Have you downloaded anything recently that coincides with the problem or installed any battery saving apps?

[Bambino]

Could it just be that the battery needs replacing?

[MI5]

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@Bambino wrote:

Could it just be that the battery needs replacing?

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If it wasn't getting hot too, maybe.....