Solved: Reserving an S20 Ultra

EH · ‎14-02-2020

Hello,

So I want to get the S20 Ultra as an upgrade but I am unable to get it until release date, am I able to reserve a phone without preordering so I can make sure that it is in stock for when I go and get it?

MI5 · ‎14-02-2020

@EH

No sorry.

The only way is to pre order or wait and hope for the best.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎14-02-2020

@EH

No sorry.

The only way is to pre order or wait and hope for the best.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

EH · ‎14-02-2020

Thank you

Bambino · ‎14-02-2020

@EH This is not O2. This is a customer community. I don't believe you can reserve any phone. O2's stock reporting isn't live. Even if you pre-ordered there's no guarantee it would be in stock when you wanted it.

I DO NOT WORK FOR O2

MI5 · ‎14-02-2020

You're welcome @EH

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Baz · ‎19-02-2020

It's not even allowing me to pre order it Been looking since the day after launch

MI5 · ‎19-02-2020

There seems to be long waits of up to 6 weeks already @Baz

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Stagpole · ‎09-03-2020

I have upgraded and reserved a S20 Ultra on live chat with no problems at all... paid the outstanding handset cost... I was fully accepted and have received all emails.

Stagpole · ‎09-03-2020

I Have successfully reserved and upgraded to S20 Ultra on live chat with about a problem.

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