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Push Notifications not working on wifi

mike67
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My push notifications have stopped working on wifi they all come through when i switch off wifi.
Have an s7 ive tried loads of things please help
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Anonymous
Not applicable

@mike67 Have you tried turning push notifications off then on again? Try a reset

Message 2 of 10
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MI5
Level 94: Supreme
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Go into WiFi advanced settings and change to always on.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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mike67
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its already on always
Message 4 of 10
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mike67
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This worked for about minute now stopped again
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MI5
Level 94: Supreme
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It's going to sleep on WiFi by the sounds of it.
Check the doze settings.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 6 of 10
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Anonymous
Not applicable
I’ll bow out now as I don’t have much Samsung or android experience
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mike67
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Just update still not working same on all phones or they come through in a batch. but notifications work on data and other wifi networks. Swapped router still same
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MI5
Level 94: Supreme
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Maybe talk to your broadband provider then?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 9 of 10
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EmilieT
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Hi @mike67, any progress with this since you last posted? Please let us know if you found out more on why this is happening or how to resolve it slight_smile

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Message 10 of 10
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