cancel
Showing results for 
Search instead for 
Did you mean: 

Push Notifications not working on wifi

mike67
Level 1: Joiner
  • 4 Posts
  • 1 Topics
  • 0 Solutions
Registered:
My push notifications have stopped working on wifi they all come through when i switch off wifi.
Have an s7 ive tried loads of things please help
Message 1 of 10
1,415 Views
9 REPLIES 9

Anonymous
Not applicable

@mike67 Have you tried turning push notifications off then on again? Try a reset

Message 2 of 10
1,413 Views

MI5
Level 94: Supreme
  • 122074 Posts
  • 609 Topics
  • 18911 Solutions
Registered:
Go into WiFi advanced settings and change to always on.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 3 of 10
1,409 Views

mike67
Level 1: Joiner
  • 4 Posts
  • 1 Topics
  • 0 Solutions
Registered:
its already on always
Message 4 of 10
1,407 Views

mike67
Level 1: Joiner
  • 4 Posts
  • 1 Topics
  • 0 Solutions
Registered:
This worked for about minute now stopped again
Message 5 of 10
1,402 Views

MI5
Level 94: Supreme
  • 122074 Posts
  • 609 Topics
  • 18911 Solutions
Registered:
It's going to sleep on WiFi by the sounds of it.
Check the doze settings.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 6 of 10
1,399 Views

Anonymous
Not applicable
I’ll bow out now as I don’t have much Samsung or android experience
Message 7 of 10
1,397 Views

mike67
Level 1: Joiner
  • 4 Posts
  • 1 Topics
  • 0 Solutions
Registered:
Just update still not working same on all phones or they come through in a batch. but notifications work on data and other wifi networks. Swapped router still same
Message 8 of 10
1,344 Views

MI5
Level 94: Supreme
  • 122074 Posts
  • 609 Topics
  • 18911 Solutions
Registered:
Maybe talk to your broadband provider then?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 9 of 10
1,338 Views

EmilieT
  • 5427 Posts
  • 304 Topics
  • 65 Solutions
Registered:

Hi @mike67, any progress with this since you last posted? Please let us know if you found out more on why this is happening or how to resolve it slight_smile

Access for You: Registration - Find out how to register for our Access for You service.
Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
Welcome to O2! - New to O2? Find out all you need to know to get started!


If you'd like to take part, why not register? slight_smile
signature

Message 10 of 10
1,256 Views