cancel
Showing results for 
Search instead for 
Did you mean: 

Please help

Anonymous
Not applicable
Just a couple of days ago my snaps started failing to send and also upload to my story, i can view them but just cannot send my own
Message 1 of 5
3,154 Views
4 REPLIES 4

Cleoriff
Level 94: Supreme
  • 122353 Posts
  • 824 Topics
  • 7457 Solutions
Registered:

What app are you using? Also what phone. Can you give us more information please @Anonymous?

We have a photography expert here @viridis I am hoping he will come and help..

Veritas Numquam Perit

Girl in a jacket
Message 2 of 5
3,147 Views

viridis
Level 56: Guvnor
  • 13530 Posts
  • 106 Topics
  • 308 Solutions
Registered:
Never used snap chat. But I believe there was a problem reported on here yesterday with a sky broadband customer so could be related.
If so the problem lies at sky's end.
Message 3 of 5
3,135 Views

viridis
Level 56: Guvnor
  • 13530 Posts
  • 106 Topics
  • 308 Solutions
Registered:

MI5
Level 94: Supreme
  • 143403 Posts
  • 632 Topics
  • 27489 Solutions
Registered:
Ask SC support to check if your ip is blocked.
You can prove this by trying on mobile data Vs wifi.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 5 of 5
3,038 Views