cancel
Showing results for 
Search instead for 
Did you mean: 

Phone order

SEEMEE
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Hi... I don't know where to find a chat or an email address to ask. The problem is that I order an Samsung s21 on 14 and there was saying that it takes 1 week to arrive. I check my order status but its still processing.  

Message 1 of 2
324 Views
1 REPLY 1

Bambino
Level 84: Resplendent
  • 22943 Posts
  • 1022 Topics
  • 3662 Solutions
Registered:

@SEEMEE There is no email address. O2 abandoned email years ago. O2's stock reporting isn't live. There are many people waiting for orders they've made because of stock shortages.

If you want to speak to customer service:
Call 202 from your mobile or 0800 032 1402 from any phone.
When it comes to the reason you are calling, stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say 'Upgrade', 'Lost/Stolen', or 'Fraud' if the suggestion above doesn't get you through.
Best time to call is 8 am.

Other numbers available here: Guide: Coronavirus Community Help and Support 

I DO NOT WORK FOR O2



Funniest-Thread-2
Message 2 of 2
321 Views