Hi, have had the above update pushed to my phone but whenever I try and install it, all I get is a system error everytime. Have tried intalling on full charge, checked Google Play for all updates and I have loads of storage. Also booted into safe mode and it still wouldn't intall. Anyone any ideas on how to resolve this as I'm loathe to do a factory reset. Cheers
Solved! Go to Solution.
Hey @ADS, how are you getting on with this one? There's some useful advice above, it'd be great if you could let us know if either helped or if you need some more help!
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
→ Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
→ Welcome to O2! - New to O2? Find out all you need to know to get started!
If you'd like to take part, why not register?
Just a query.
If you have an update which is causing problems, is there any chance of rolling back to pre-update?
Yes, but it involves a process we can't talk about and isn't something that the average user would be comfortable with doing.
This issue here will be a corrupted file though and the chances of finding it without doing a factory reset are slim to non existent.