Moto X ~ email question.

[Anonymous]

Hi. 

As some of you know I'm trialing the Moto X for o2. 

When I'm receiving incoming e mails the link I would normally press within the e mail body to take me to the post on a forum is not highlighted. 

I use BT Yahoo. 

Firmware is Android 4.4

I've checked again on my iPhone 5s and the same e mail that goes to it has the highlighted links. 

Any ideas. 

[jonsie]

Is this via an app or the stock email?

[MI5]

Sounds like a security setting to prevent the user from clicking on dodgy links from phising type emails......

[Anonymous]

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@jonsie wrote:

Is this via an app or the stock email?

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Hi @jonsie 

Its been the stock email I've been using. 

I've not tried a 3rd party one yet as really this should work out of the box ~  hopefully. 

[jonsie]

I think @MI5 is right that it's a security measure. Is there nothing to enable links in the settings?

The Sony Z Ultra that I'm trialling shows clickable links in the stock app.

[MI5]

Google suggests that it will only work if:
a) HTML is enabled in email client settings,
b) the email client supports HTML

[Cleoriff]

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@MI5 wrote:
Google suggests that it will only work if:
a) HTML is enabled in email client settings,
b) the email client supports HTML

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@Anonymous...just wondering if this helped with your email problem?

[Anonymous]

Hi @Cleoriff and Good Morning,


At present no unfortunately. 😞

I've been searching within the Moto X settings and going through my Yahoo Mail Settings.

When I receive an email from the O2 forum the links are lit up and navigate straight to the post on the Moto X.

Many others are the same.

However when I receive an email from t'other forum they are not. The links are not highlighted.

I cannot see anything that's standing out within my settings highlighting the other forum as any issue.

When I receive the same email on my iPhone 5s the links are highlighted.

So process of elimination I think is the Moto X phones settings somewhere.

A conundrum

[Cleoriff]

@Anonymous  Of course my interest was specifically based round the fact this was an EMAIL problem which we have experienced issues with in the past.....

I didn't realise it was just some emails

Lets hope @MI5  can give further help to solve this problem.....

[MI5]

Indeed..... the question seems to have changed midway through