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Mobile Network not available for voice calls

parigby
Level 1: Joiner
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Registered:

Have just switched my PAYG sim from  a OnePlus to a Motorola Edge. Everything is fine, except l cannot make nor receive calls, the message being " mobile network not available for voice calls " 

 

Any ideas anone ?

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gmarkj
Level 59: Quartermaster
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Registered:
Did you get an error message when you turned the phone on?
Can you use data ok and/or send text messages?

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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Martin-O2
Community Manager
Community Manager
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Registered:

Hey @parigby how are you getting on with this one? Do you still need some assistance? 

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