on 02-11-2018 19:14
Hey everyone,
I have a bug on my O2 / LG G7 since the last software update.
The fingerprint sensor does not always work to detect fingers placed on it when unlocking the phone.
The screen stays blank and I have to swipe the screen and enter the code instead to get in.
Then I have to go to the menu and disable/enable the finger unlock to get it working properly again.
This happens randomly, couldn't find an exact reason when or why.
Is this the right place to repost this or should this go to LG directly? If yes then where exactly?
Android version: 8.0.0
Software version: V10i-234-10
Security patch level: 1 September 2018
Kernel version: 4.9.65
Thanks in advance!
Solved! Go to Solution.
on 02-11-2018 19:18
on 02-11-2018 19:18
on 02-11-2018 19:25
on 02-11-2018 19:29
on 02-11-2018 19:29
on 02-11-2018 19:37
on 05-11-2018 14:21
on 05-11-2018 14:21
Hey @ArturS, did you get some time to do a full reset since you last posted? Any improvement?
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
→ Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
→ Welcome to O2! - New to O2? Find out all you need to know to get started!
If you'd like to take part, why not register?
on 06-11-2018 01:22
on 06-11-2018 13:22
on 06-11-2018 13:22
Awesome thanks for dropping by, @ArturS, I'll look forward to your update - and in the meantime enjoy your business trip
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
→ Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
→ Welcome to O2! - New to O2? Find out all you need to know to get started!
If you'd like to take part, why not register?