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Internet problem

7oldgit0
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on ‎17-01-2019 15:44

on ‎17-01-2019 15:44

I keep getting "Authentication problem" when I try to login to the internet. Any ideas

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Bambino
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on ‎17-01-2019 15:45

on ‎17-01-2019 15:45

@7oldgit0 Have you turned your mobile data on in your settings?

I DO NOT WORK FOR O2



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adamtemp64
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on ‎17-01-2019 15:49

on ‎17-01-2019 15:49

@7oldgit0 what phone do you have? 

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

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MI5
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on ‎17-01-2019 15:50

on ‎17-01-2019 15:50

@7oldgit0 what phone are you using and which site are you trying to login to?

Check your password is correct etc.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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7oldgit0
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on ‎17-01-2019 16:43

on ‎17-01-2019 16:43

I have "Blu" android phone and I'm trying a specific site just the web in general.!!!

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7oldgit0
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on ‎17-01-2019 16:46

on ‎17-01-2019 16:46

I have a Bl U android phone and it's just general internet browsing.!!

 

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MI5
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on ‎17-01-2019 17:19

on ‎17-01-2019 17:19

Try texting the word active to 2020

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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jonsie
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on ‎18-01-2019 09:33

on ‎18-01-2019 09:33

Or try entering the settings manually

https://www.teamknowhow.com/discover/discover/o2-apn-settings

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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