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Huawei Y6 2018

dabtoe
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Has anyone purchased a new Huawei Y6 2018?

  Bought mine plus new Micro sd card in 02 and no one there, four staff members, can get the phone and sd card to interact.

   No images can be moved from photo Gallery across to card, nor any app, nothing.

 Am travelling soon to see an  02 Guru in next county.

     Anyone having this problem?

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Cleoriff
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Not heard of this problem @dabtoe

If the O2 Guru can't sort it, then it's not working as it should.

If you are within the 14 day cooling off period I would ask for it to be changed https://www.o2.co.uk/help/phones-sims-and-devices/our-change-of-mind-policy

*The Game Is On*

Girl in a jacket
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anticpated
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It sounds like the SD card drive won't mount. They need to be removed properly otherwise sometimes they won't work.

Has the card been used and if not you could reformat it on the phone. In Linux (android) you can remount drives if you use a terminal. However that is beyond the scope of this topic.

If you have a laptop nearby hook up telephone via USB in mtp mode. Try to access the SD drive there. If it opens fine. Eject the drive. Then try to access the drive again with the phone disconnected. This should correct any mount issues. Formatting will resolve any file formats which is typically fat32.

Samsung Galaxy S10, Samsung Galaxy S21 Ultra
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anticpated
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The alternative is replace the SD card as it may be faulty.
Samsung Galaxy S10, Samsung Galaxy S21 Ultra
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MI5
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Try this:

Here are the steps to adopt your SD card:

  1. Put the SD card on your Android phone and wait for it to get detected.
  2. Now, open Settings.
  3. Scroll down and go to the Storage section.
  4. Tap the name of your SD card.
  5. Tap the three vertical dots on the top right corner of the screen.
  6. Tap Storage Settings.
    Use SD Card Internal 2
  7. Choose format as internal option.
    Use SD Card Internal 3
  8. On next screen, you have the final chance to decide whether you want to change your mind. Tap Erase & Format if you want to format your SD card as internal storage.
    Use SD Card Internal 4
  9. You will be notified if Android finds that your SD card is slow. Tap OK to continue.
    Use SD Card Internal 5
  10. You can start the data migration process now or do it a later stage.
    Use SD Card Internal 6
  11. Tap Done to finish storage adoption process for your SD card.
    Use SD Card Internal 7

After the format process completes, you have the freedom to use your removable SD card as a ‘somewhat’ permanent storage. But keep in mind, it’s not hot swappable like the portable SD cards. So, don’t remove it without using the Eject option. Moreover, you can practically remove the adopted storage but it is not recommended as it may cause errors on the device.

 

https://fossbytes.com/android-sd-card-internal-storage-adoptable-storage/

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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anticpated
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Rather thorough young man.
Samsung Galaxy S10, Samsung Galaxy S21 Ultra
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MI5
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Just thought that maybe if adoptable storage was chosen as default accidentally at first start up then it wouldn't work as a normal SD card.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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anticpated
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In which case it would completely unmatched and reformatted using standard mode.
Samsung Galaxy S10, Samsung Galaxy S21 Ultra
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anticpated
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You know Auto correct screws me up. It should have said be unlatched.
Samsung Galaxy S10, Samsung Galaxy S21 Ultra
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jonsie
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@anticpated wrote:
You know Auto correct screws me up. It should have said be unlatched.

I've been known to be made out I'm an idiot by auto correct many a time as a few on here will testify wink

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