Honor 20 Lite

[JayEmm]

After a year of working ok, my Honor 20 lite has suddenly stopped receiving emails (I had a lot of probs setting it up, but help from 02 Community got me sorted)..

I use AOL as my email account.

Why?

And how do I fix it?

[Bambino]

@JayEmm What else is different since you stopped getting your email? Have you downloaded an update or any new apps? 

Have you contacted Huawei support? Support-HUAWEI Consumer Official site | HUAWEI United Kingdom

[JayEmm]

Hi

Updates? Not knowingly, but one may have sneaked by me.

My immediate suspicion was an update, as they seem to be as much a problem as a solution, but I'm not technical enough to remove one.

Is there a known problem with a recent update?

[Bambino]

@JayEmm Not owning a Huawei, it's something that I wouldn't know. That's why I suggested you reach out to Huawei support. They would be best placed to help you and talk you through your issue, considering as you say you're not technical.

[MI5]

@JayEmm 

In order to generate more revenue from advertisements, AOL are progressively phasing out access via 3rd party apps.

Their intent eventually, is that you can only use the AOL app for access https://play.google.com/store/apps/details?id=com.aol.mobile.aolapp&hl=en_GB&gl=US