cancel
Showing results for 
Search instead for 
Did you mean: 

Data usage spike for no reason

Anonymous
Not applicable

over the last 3 days my data usage has gone up astronomically when I have not done anything differently to the last 6 months. When I check in settings, data usage it seems to all be showing as email background data. This is odd as I have the same email accounts on my iPad and see no spike in usage there. Anyone else seen this? Thanks

Message 1 of 10
4,196 Views
9 REPLIES 9

MI5
Level 94: Supreme
  • 128309 Posts
  • 614 Topics
  • 22565 Solutions
Registered:
Check if there is an email stuck trying to send...?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 2 of 10
4,192 Views

Anonymous
Not applicable

Just looked in my outbox and nothing there. That would have been a nice easy fix, bother.

Message 3 of 10
4,189 Views

MI5
Level 94: Supreme
  • 128309 Posts
  • 614 Topics
  • 22565 Solutions
Registered:
How about the sync settings / frequency?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 4 of 10
4,184 Views

Anonymous
Not applicable

No change there either, 15 mins same as ever.

Message 5 of 10
4,180 Views

Anonymous
Not applicable

@Anonymous wrote:

No change there either, 15 mins same as ever.


Do you have any apps updating over mobile data?

 

also turn auto play on FB off as that can use up a lot 

Message 6 of 10
4,160 Views

MI5
Level 94: Supreme
  • 128309 Posts
  • 614 Topics
  • 22565 Solutions
Registered:
Number of days to sync?
Auto download of images?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 7 of 10
4,154 Views

Anonymous
Not applicable

Again no change on anything. That is why I am getting concerned as this happened over night. I have now deleted and set up email accounts again to see if that helps

Message 8 of 10
4,142 Views

MI5
Level 94: Supreme
  • 128309 Posts
  • 614 Topics
  • 22565 Solutions
Registered:
Let us know - I can't think of anything else.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 9 of 10
4,134 Views

Anonymous
Not applicable

Try deleting any non essential apps & turn off location settings 

Message 10 of 10
4,132 Views