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Can't get 3g signal on 4g LG Spirit

Anonymous
Not applicable

Hi,

 

I recently bought a 4g LG Spirit, but am still on a 3g sim contract. I thought that 4g phones were backwards compatible, but i am unable to get a 3g signal.

 

Any ideas??

 

Thanks

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jonsie
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The phone shoulde pick up 3G if the settings are correct. Text ACTIVE to 2020 and save the settings.

Or you can enter them manually.

Connecting Android Phone to Data Services

 You have done the sim swap, yes?

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Message 3 of 6
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MI5
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£g should work fine.
Try texting the word "Active" to 2020 and save the settings that get sent back.
If 2020 fails check your apn manually here http://www.geeksquad.co.uk/articles/o2-apn-settings#o2%20Android%20APN%20MMS%20mobile%20internet%20s...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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Message 2 of 6
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jonsie
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The phone shoulde pick up 3G if the settings are correct. Text ACTIVE to 2020 and save the settings.

Or you can enter them manually.

Connecting Android Phone to Data Services

 You have done the sim swap, yes?

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Message 3 of 6
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Anonymous
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Thanks very much both, would never have found that on my own.

Thanks again
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MI5
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Hope that fixes it for you mate.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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jonsie
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Good luck, hope you get it sorted slight_smile

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Message 6 of 6
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