Solved: Can anyone help with new upgrade I received today ...

Anonymous · ‎29-08-2015

Received new upgrade today and cannot connect to network.

Any ideas?

MI5 · ‎29-08-2015

First thing, if sim is not active, is a sim swap http://swapmysim.o2.co.uk/

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎29-08-2015

First thing, if sim is not active, is a sim swap http://swapmysim.o2.co.uk/

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Anonymous · ‎29-08-2015

Turn your mobile data on in settings

jonsie · ‎29-08-2015

Once the sim swap is done text ACTIVE to 2020, save the settings and reboot the phone.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

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