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Call Divert

Anonymous
Not applicable

on ‎12-01-2014 07:03

on ‎12-01-2014 07:03

I can't divert my phone. After I put the number in it says "Command Error" any help greatly appreciated.
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Anonymous
Not applicable

‎12-01-2014 08:05 - edited ‎12-01-2014 08:08

‎12-01-2014 08:05 - edited ‎12-01-2014 08:08

Hi Juney58 and welcome to the O2 Community Forum,

 

 

 

 

Which phone are you using ?

 

 

Perhaps this link may help http://service.o2.co.uk/IQ/SRVS/CGI-BIN/WEBCGI.EXE?New,Kb=Companion,question=ref(User):str(Mobile),C... ,or speak to O2 Customer Service via 202 for Contract Customers or 4445 Payg Customers from your phone to have your account set up for this, or using the Online Live Chat http://www.o2.co.uk/mobile/contactus

 

Take care.

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MI5
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on ‎12-01-2014 09:53

on ‎12-01-2014 09:53

You can't divert from a PAYG phone.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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jonsie
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on ‎12-01-2014 10:36

on ‎12-01-2014 10:36

Maybe the Op can tell us which platform he is on?
Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
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perksie
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‎12-01-2014 22:37 - edited ‎12-01-2014 22:39

‎12-01-2014 22:37 - edited ‎12-01-2014 22:39

I agree, without the answer to that anything else is guesswork! slight_frown

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