cancel
Showing results for 
Search instead for 
Did you mean: 

Android 6.0 Samsung galaxy s6

Anonymous
Not applicable
OK I have searched the net and even tried to talk to O2 via online chat and there seems to be no new news on this upgrade for s6 on o2. I spoke to 3 different gurus online and I was told it does not exist, it's not coming to Samsung on o2 and finilly it will be ready 2017. So before I give up and admit to my wife that htc are better for updates does anyone on here know when android 6.0 will be ready to download for samsung galaxy S6 on o2?
Message 1 of 52
4,861 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 126765 Posts
  • 613 Topics
  • 21740 Solutions
Registered:

Anyway, yes, I can confirm it's Swiss:

ModelSM-G920F
Model nameGalaxy S6
CountrySwitzerland
VersionAndroid 5.1.1
Changelist5630845
Build dateThu, 15 Oct 2015 04:41:20 +0000
Product codeAUT
PDAG920FXXU3QOJL
CSCG920FAUV3QOJ1

 

If you want to flash UK you need to download this firmware to your PC http://www.sammobile.com/firmwares/download/66426/G920FXXU3DPBG_G920FBTU3DPB1_BTU/

and use Odin to flash it to your phone.

Odin help here http://community.o2.co.uk/t5/Android-Devices-Samsung-HTC-Sony/HOW-TO-A-Guide-to-using-Odin/m-p/46346...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

View solution in original post

Message 34 of 52
3,380 Views
51 REPLIES 51

MI5
Level 94: Supreme
  • 126765 Posts
  • 613 Topics
  • 21740 Solutions
Registered:
I'll flag @Chris_K as he is the only one we know with that sort of info.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 2 of 52
4,191 Views

Chris_K
O2 Social Media Team
O2 Social Media Team
  • 1715 Posts
  • 372 Topics
  • 151 Solutions
Registered:

This is quite confusing as the S6 family of devices have had Marshmallow available to them for at least a couple of weeks now > http://community.o2.co.uk/t5/Welcome-News/Android-6-0-Marshmallow-HUB/td-p/923104

On 31st March we even approved a maintenance release of 6.0.1 for the S6 family, after the initial Marshmallow update > http://community.o2.co.uk/t5/Welcome-News/Android-6-0-Marshmallow-HUB/m-p/960496#M15538

Where did you get your phone from, and have you tried checking manually for updates from the phone and/or via Samsung KIES?


Hi. I'm from the Social Media Team.

Message 3 of 52
4,183 Views

MI5
Level 94: Supreme
  • 126765 Posts
  • 613 Topics
  • 21740 Solutions
Registered:

@Anonymous can you dial *#1234# and tell me your CSC please?

Where did you get phone from?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 4 of 52
4,176 Views

Anonymous
Not applicable
What's a csc
Message 5 of 52
4,162 Views

Anonymous
Not applicable
Phone was from O2 online and yes been checking every week for months for uodate but I was told via o line chat it's not available
Message 6 of 52
4,161 Views

Anonymous
Not applicable
Scrap that brought phone from amazon
Message 7 of 52
4,158 Views

Anonymous
Not applicable
G902FAUV3QOJ1
Message 8 of 52
4,148 Views

Bambino
Level 77: Grand Master
  • 19522 Posts
  • 953 Topics
  • 2676 Solutions
Registered:

Live Chat are completely unreliable and haven't got a clue. Have you manually checked for the update on your phone? If you bought the phone from Amazon was it sim free or on an O2 contract?

I DO NOT WORK FOR O2



Funniest-Thread-2
Message 9 of 52
4,147 Views

Anonymous
Not applicable
I check for updates every week
Message 10 of 52
4,144 Views