why can't i view my bills on my desktop?

[Frustrated1966]

why can't i view my bills on my desktop?

[MI5]

@Frustrated1966 

This is a customer to customer community, not O2, so we cannot access your account, sorry.
You need to contact O2.
Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202

[Frustrated1966]

I just did that. All they keep repeating is that I have to sign in on multiple devises because of security. I have had no email notifications or viewed any bills since I transferred over from Virgin. Just sees like a load of faff to me. Same big brother stuff all over the net now all for my security because of hackers and scammers yet I can't even access my own bills for viewing purposes!

[Frustrated1966]

All the multiple sign ins to me seem to be for the purpose of adding cookies to track me across the internet.....

[MI5]

They come up with more amazing bull every day in an attempt to cover up the inadequate systems they have in place.

I've never heard so much rubbish from them as of late.

[pgn]

If using an incognito or InPrivate browsing tab fails to let you log into your account here, @Frustrated1966 

https://accounts.o2.co.uk/signin

Then you will need to get in touch with O2, either by phone as you have done, or via Twitter, Facebook or Instagram at the relevant link below. Good luck!

[MI5]

Any luck using the app @Frustrated1966 ?

My O2 App | Available on iOS, Android and Windows | O2

[Frustrated1966]

Thanks but I don't use social media and I don't want to use an app. I'd just really like to access my bills from the website on my desktop like I always did when I was with Virgin.(call me old fashioned!)  Surely it can't be that difficult. They keep asking me to rate them etc and I keep giving them 0. If I can't get any joy I'll consider going with someone else. I bet they don't do paper bills either. Apart from selling my metadata I can't see why they want to track my every move across the net...

[MI5]

Not much more we can do for you @Frustrated1966 sorry.

Good luck in whatever you choose.

[Frustrated1966]

I'll look in to cancelling my account being as I don't know what I'm paying for