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sim expiration

Anxhi
Level 1: Joiner
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Hello, i wanted to know is there another way for my sim card not to expire other than top up?

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MI5
Level 94: Supreme
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@Anxhi 

You need to make a chargeable call at least once every 6 months to keep it active.

A top up is required every 999 days.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
  • 145010 Posts
  • 635 Topics
  • 27816 Solutions
Registered:

@Anxhi 

You need to make a chargeable call at least once every 6 months to keep it active.

A top up is required every 999 days.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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pgn
Level 75: Digital Don
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Hi @Anxhi - to keep your sim active you have to make a chargeable call (or send a chargeable text) every 6 months and top up every 999 days to keep the sim active

7.1. If you do not carry out any chargeable activity at least once in any 6 month period your Mobile Phone will be disconnected and you will lose any remaining credits balance on your Account. If you wish to be re-connected after this time you will be given a new Mobile Phone number.

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