how hard is it to talk to someone from O2

[Trddr]

been trying to contact O2, had the phone cut out whilst I was waiting, android cant help and the website is a nightmare to find the contact a person button 

[gmarkj · Accepted solution]

This is a customer community @Trddr so all we can do is say keep trying.

You can call 202 from a pay monthly phone, or 0344 809 0202 from another phone.

Alternatively it is 4445 for pay as you go.

If your phone is not working, then use Skype and call 0800 902 0217.

Guide here Guide: A Guide to Skype

Finally try messaging on social media:

Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG)

[Bambino]

@Trddr To add to @gmarkj's advice, you can also try 0800 902 0217 or 0800 032 1402
When it comes to the reason you are calling, stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say 'Upgrade', 'Lost/Stolen', or 'Fraud' if the suggestion above doesn't get you through.
Best time to call is 8 am.