Access For All
A place to find out all about O2’s Accessibility options, get support and share experiences. Any feedback and ideas are welcome.
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Forum Posts

Android Accessibility Videos 📱

Here are some Android Accessibility videos These are guides on how to use hearing aid support, voice access, sound amplifier and many other functions and features that you can utilise on your Android device. We hope that some of these videos can be u...

RafaC by Former Staff
  • 5310 Views
  • 0 replies
  • 0 kudos

Apple Accessibility Videos 📱

Below, are some of Apple's very own accessibility videos for the iPhone. From using your iPhone without seeing the screen, to adapting gestures to your physical needs, discover how the accessibility features built into your Apple devices can help you...

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lewys-gp by Former Staff
  • 7736 Views
  • 3 replies
  • 2 kudos

A guide to personalising your phone

Hi everyone, Have you ever struggled to read your text messages because of the font being too small to read? Or wondered if elements on your device's display could be bigger, smaller, darker or brighter based on your personal preference? There are ma...

Adjusting Text Size on Android - step 1 Adjusting Text Size on Android - step 2 Adjusting Text Size on Android - step 3 Adjusting Text Size on Android - before
Marjo by Former Staff
  • 12646 Views
  • 12 replies
  • 4 kudos

Access For You: Registration

Hi everyone, If you would like to register for our Access For You service please send us a private message* with the following details and one of our team will get back to you. *In order to send a private message you will need to sign in with your My...

Access for All logo
EmilieT by Former Staff
  • 31347 Views
  • 0 replies
  • 3 kudos

Access For All

Hi everyone, Welcome to the Access For All board! In this space, you will be able to find out all about O2’s Accessibility options, get support and share experiences. All feedback and ideas are welcome, and if you're not sure where to start here are ...

Access for All logo
EmilieT by Former Staff
  • 10258 Views
  • 7 replies
  • 1 kudos

Resolved! PAYG sim inactivated

My PAYG sim with over £20 has been deactivated and I have also lost my phone number. This is a phone that I keep for emergencies and only use it sparingly and infrequently but I do need it as a spare back up phone. Are 02 allowed to deactivate a phon...

aigles- by Level 1: Joiner
  • 441 Views
  • 1 replies
  • 0 kudos

Resolved! Last bill

hi recently left o2 had email saying no outstanding bill to pay , but now keep getting texts saying I owe money but when I go onto my o2 it says nothing listed and no bill to access? Help

Carol62 by Level 1: Joiner
  • 374 Views
  • 1 replies
  • 0 kudos

Resolved! Contract is ending. Want to go on pay as you go. Thank you.

Hi. My contract is ending next month. I want to stay with o2 but go on pay as you go. I have brought an o2 sim. I want to also swap and keep my old number. Please how do I do this without carrying on paying the contract, I can also pay the last month...

Resolved! Upgrade options

I recently upgraded my phone to a Samsung S22 plus, 2 months old but wish to get a smaller phone as this S22 is just too big. Can I trade this in or do I have to pay it off first then get a upgrade.

Marky123 by Level 1: Joiner
  • 366 Views
  • 1 replies
  • 0 kudos

Resolved! Upgrade

Hello , I am wanting to move from ee to 02 i want to upgrade from samsung s22 ultra and to pre order the fold 4 , once we have agreed on the uprage amount as i know there is currently an offer on fir a £boost how do i get my old handset to you please...

TA87 by Level 1: Joiner
  • 320 Views
  • 1 replies
  • 0 kudos

Resolved! Calling202, no luck?

Why can’t I get an answer from calling 202? Is there another way to inform O2 that I want to end my contract? (This being one of the reasons!)

JD7 by Level 1: Joiner
  • 521 Views
  • 4 replies
  • 0 kudos