Access For All
A place to find out all about O2’s Accessibility options, get support and share experiences. Any feedback and ideas are welcome.
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Forum Posts

Android Accessibility Videos 📱

Here are some Android Accessibility videos These are guides on how to use hearing aid support, voice access, sound amplifier and many other functions and features that you can utilise on your Android device. We hope that some of these videos can be u...

RafaC by Former Staff
  • 5233 Views
  • 0 replies
  • 0 kudos

Apple Accessibility Videos 📱

Below, are some of Apple's very own accessibility videos for the iPhone. From using your iPhone without seeing the screen, to adapting gestures to your physical needs, discover how the accessibility features built into your Apple devices can help you...

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lewys-gp by Former Staff
  • 7601 Views
  • 3 replies
  • 2 kudos

A guide to personalising your phone

Hi everyone, Have you ever struggled to read your text messages because of the font being too small to read? Or wondered if elements on your device's display could be bigger, smaller, darker or brighter based on your personal preference? There are ma...

Adjusting Text Size on Android - step 1 Adjusting Text Size on Android - step 2 Adjusting Text Size on Android - step 3 Adjusting Text Size on Android - before
Marjo by Former Staff
  • 12352 Views
  • 12 replies
  • 4 kudos

Access For You: Registration

Hi everyone, If you would like to register for our Access For You service please send us a private message* with the following details and one of our team will get back to you. *In order to send a private message you will need to sign in with your My...

Access for All logo
EmilieT by Former Staff
  • 31153 Views
  • 0 replies
  • 3 kudos

Access For All

Hi everyone, Welcome to the Access For All board! In this space, you will be able to find out all about O2’s Accessibility options, get support and share experiences. All feedback and ideas are welcome, and if you're not sure where to start here are ...

Access for All logo
EmilieT by Former Staff
  • 10085 Views
  • 7 replies
  • 1 kudos

Photo ID issues at O2 Stores

I ordered a apple watch at the same time my adult daughter ordered one who lives with us so my thinking was how easy when she gets her pre order she can get mine,how wrong was I, apparently O2 only accept two types of photo ID and that’s driving lice...

RonS by Level 1: Joiner
  • 2945 Views
  • 19 replies
  • 0 kudos

Watch

Hi I’ve been trying to get the Apple ultra watch from 02 omg what a mess I pre ordered one ok great then had a text saying out of stock so all day today been trying to find out when it be in now I don’t care what strap I have on it makes no differenc...

Jack60 by Level 1: Joiner
  • 376 Views
  • 1 replies
  • 0 kudos

Resolved! Upgraded IPhone 13 not ringing

I upgraded my iPhone 7 to the 13 on Thursday (today is Sunday). I managed to move everything over to the new phone manually and I can use all of my apps, the internet etc. but I can’t make calls from the new phone. If I ring my number from my house p...

International text query

Hi,wondering does anyone know why I can’t text a Republic of Ireland mobile number when I’m in the Republic of Ireland?I can’t text when I’m in the UK but not when I’m in the Republic of Ireland.I can ring the number and my data works but can’t text ...

CGR by Level 1: Joiner
  • 389 Views
  • 3 replies
  • 0 kudos

Resolved! Existing number not ported

I joined O2 yesterday from Smarty and requested my existing number be transferred to my O2 SIM. I supplied the PAC as required and was assured my existing number would transfer by 6pm yesterday. I rely on this number for my elderly parents to be able...

Stevea66 by Level 1: Joiner
  • 953 Views
  • 1 replies
  • 0 kudos

Resolved! Transfer data allowance

is it possible to transfer some of my data allowance to another number/device on my account ?

Debs74 by Level 1: Joiner
  • 401 Views
  • 1 replies
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Resolved! Unexpected charges

I've recieved my bill and have been charged £25.00 for things I have brought, only trouble is, I haven't brought anything and cannot connect with O2 to resolved this, conveniently they are always busy.I'm not a happy O2 customer and considering chang...

NikkiG by Level 1: Joiner
  • 272 Views
  • 1 replies
  • 0 kudos