Access For All
A place to find out all about O2’s Accessibility options, get support and share experiences. Any feedback and ideas are welcome.
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Forum Posts

Android Accessibility Videos 📱

Here are some Android Accessibility videos These are guides on how to use hearing aid support, voice access, sound amplifier and many other functions and features that you can utilise on your Android device. We hope that some of these videos can be u...

RafaC by Former Staff
  • 5316 Views
  • 0 replies
  • 0 kudos

Apple Accessibility Videos 📱

Below, are some of Apple's very own accessibility videos for the iPhone. From using your iPhone without seeing the screen, to adapting gestures to your physical needs, discover how the accessibility features built into your Apple devices can help you...

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lewys-gp by Former Staff
  • 7748 Views
  • 3 replies
  • 2 kudos

A guide to personalising your phone

Hi everyone, Have you ever struggled to read your text messages because of the font being too small to read? Or wondered if elements on your device's display could be bigger, smaller, darker or brighter based on your personal preference? There are ma...

Adjusting Text Size on Android - step 1 Adjusting Text Size on Android - step 2 Adjusting Text Size on Android - step 3 Adjusting Text Size on Android - before
Marjo by Former Staff
  • 12679 Views
  • 12 replies
  • 4 kudos

Access For You: Registration

Hi everyone, If you would like to register for our Access For You service please send us a private message* with the following details and one of our team will get back to you. *In order to send a private message you will need to sign in with your My...

Access for All logo
EmilieT by Former Staff
  • 31362 Views
  • 0 replies
  • 3 kudos

Access For All

Hi everyone, Welcome to the Access For All board! In this space, you will be able to find out all about O2’s Accessibility options, get support and share experiences. All feedback and ideas are welcome, and if you're not sure where to start here are ...

Access for All logo
EmilieT by Former Staff
  • 10272 Views
  • 7 replies
  • 1 kudos

Resolved! Meta VR Headset

Has anyone purchased one through 02? I’d so how long did delivery take and was you informed of delivery through email/texts?

Nic6 by Level 1: Joiner
  • 317 Views
  • 1 replies
  • 0 kudos

Resolved! phone not getting any texts in Australia

I am a pay monthly user and have brought my phone out to Australia. I checked that I could receive texts on my UK number out here and was told I could. However, now I am here I get a "no network coverage" message where there is network coverage. Ther...

Stu4 by Level 1: Joiner
  • 911 Views
  • 2 replies
  • 0 kudos

Charges

My credit hasn't changed in 48 hrs @£16.49. two days earlier it was £36+! What is happening. I have done nothing different. Never before has it fallen so much. Never before has it stayed the same for so long!!!

Rikart by Level 1: Joiner
  • 412 Views
  • 4 replies
  • 0 kudos

Resolved! Airtime rewards

Can you have 2 debit cards registered to airtime rewards

Fletcher by Level 1: Joiner
  • 598 Views
  • 3 replies
  • 0 kudos

O2 account

I was called by a person from I thought O2 but turns out to be Aerial are the two connected?

falcoray by Level 1: Joiner
  • 539 Views
  • 4 replies
  • 0 kudos

My phone number disappeared from my account

Hello! Can anyone help? Been a PAYG customer online for absolute years, £10 a month for unlimited calls, some data and unlimited texts. Every month I pop online to pay my phone bill in advance (and often had credit too). Went online today, to find my...

Resolved! UK mobile and now live in the US

I pay for a pay monthly Samsung with o2 in the UK and now live in the US. What so I have to do to use it here without huge charges?

Resolved! Not delivered

My sim was dispatched on the 28th November and has still not been delivered.

DD79 by Level 1: Joiner
  • 340 Views
  • 1 replies
  • 0 kudos