Access For All
A place to find out all about O2’s Accessibility options, get support and share experiences. Any feedback and ideas are welcome.
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Forum Posts

Android Accessibility Videos 📱

Here are some Android Accessibility videos These are guides on how to use hearing aid support, voice access, sound amplifier and many other functions and features that you can utilise on your Android device. We hope that some of these videos can be u...

RafaC by Former Staff
  • 5333 Views
  • 0 replies
  • 0 kudos

Apple Accessibility Videos 📱

Below, are some of Apple's very own accessibility videos for the iPhone. From using your iPhone without seeing the screen, to adapting gestures to your physical needs, discover how the accessibility features built into your Apple devices can help you...

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lewys-gp by Former Staff
  • 7775 Views
  • 3 replies
  • 2 kudos

A guide to personalising your phone

Hi everyone, Have you ever struggled to read your text messages because of the font being too small to read? Or wondered if elements on your device's display could be bigger, smaller, darker or brighter based on your personal preference? There are ma...

Adjusting Text Size on Android - step 1 Adjusting Text Size on Android - step 2 Adjusting Text Size on Android - step 3 Adjusting Text Size on Android - before
Marjo by Former Staff
  • 12718 Views
  • 12 replies
  • 4 kudos

Access For You: Registration

Hi everyone, If you would like to register for our Access For You service please send us a private message* with the following details and one of our team will get back to you. *In order to send a private message you will need to sign in with your My...

Access for All logo
EmilieT by Former Staff
  • 31392 Views
  • 0 replies
  • 3 kudos

Access For All

Hi everyone, Welcome to the Access For All board! In this space, you will be able to find out all about O2’s Accessibility options, get support and share experiences. All feedback and ideas are welcome, and if you're not sure where to start here are ...

Access for All logo
EmilieT by Former Staff
  • 10290 Views
  • 7 replies
  • 1 kudos

O2 app

Can’t able to login to the O2 application  

Shri1 by Level 1: Joiner
  • 219 Views
  • 2 replies
  • 0 kudos

Resolved! Alternative contact number required.

I just called to the customer centre to reconnect my line. The operator asked me the alternative contact number which must be UK number and even friend's number is acceptable otherwise he can not proceed the re-connection. I have never been asked tha...

cnkc by Level 1: Joiner
  • 739 Views
  • 7 replies
  • 0 kudos

Another phobe

I want to buy a phone for my daughter and put it on my account. Is that possible?

Account details

I’ve tried to change my email as the one linked to my account is old but the app tells me to contact support for no reason because all my details are right and I just want to update my email

tammy6 by Level 1: Joiner
  • 303 Views
  • 1 replies
  • 0 kudos

Tariff can t change due 30 days custom tariff

There is problem in my package it’s showing 30 days custom plan due this it’s update every month that I change a tariff and won’t allow me change tariff what I want kindly change my tariff to normal tariff remove 30 days custom pakeage that I will ab...

MAG4 by Level 1: Joiner
  • 269 Views
  • 1 replies
  • 0 kudos

Resolved! My payment

Hi I am lech can you help with my payment o2 pay monthly 

Lech by Level 1: Joiner
  • 274 Views
  • 1 replies
  • 0 kudos

Resolved! Contract

Hi I’m trying to find out when my contract finishes

Nigel1972 by Level 1: Joiner
  • 393 Views
  • 2 replies
  • 0 kudos

10 days to port a number and counting

have been an o2 customer with o2 number since mobiles first became available, I upgraded my phone nearly a month ago (staying with o2) when my new device arrived it did not come with a new SIM, I called o2 and was told to take my SIM out my old phone...

Steve2486 by Level 1: Joiner
  • 725 Views
  • 3 replies
  • 0 kudos

Worst customer service ever

I've been waiting now for 2 weeks for someone to contact me after being through ever available channel and method they offer for customer support. They've told me they will be calling several times now. What the heck am I supposed to do? Contact the ...

Sai_Kelly by Level 1: Joiner
  • 379 Views
  • 3 replies
  • 0 kudos

Payment

I made a payment to 02 on the 26th of September 2023 to upgrade my phone and pay off my payment plan.i paid 591.15 pence.a few days later I logged on to the app and saw that it was still saying I owed this miney to them.the payment link was sent to m...

Greenkg by Level 1: Joiner
  • 1323 Views
  • 13 replies
  • 0 kudos