Access For All
A place to find out all about O2’s Accessibility options, get support and share experiences. Any feedback and ideas are welcome.
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Forum Posts

Android Accessibility Videos 📱

Here are some Android Accessibility videos These are guides on how to use hearing aid support, voice access, sound amplifier and many other functions and features that you can utilise on your Android device. We hope that some of these videos can be u...

RafaC by Former Staff
  • 5311 Views
  • 0 replies
  • 0 kudos

Apple Accessibility Videos 📱

Below, are some of Apple's very own accessibility videos for the iPhone. From using your iPhone without seeing the screen, to adapting gestures to your physical needs, discover how the accessibility features built into your Apple devices can help you...

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lewys-gp by Former Staff
  • 7737 Views
  • 3 replies
  • 2 kudos

A guide to personalising your phone

Hi everyone, Have you ever struggled to read your text messages because of the font being too small to read? Or wondered if elements on your device's display could be bigger, smaller, darker or brighter based on your personal preference? There are ma...

Adjusting Text Size on Android - step 1 Adjusting Text Size on Android - step 2 Adjusting Text Size on Android - step 3 Adjusting Text Size on Android - before
Marjo by Former Staff
  • 12658 Views
  • 12 replies
  • 4 kudos

Access For You: Registration

Hi everyone, If you would like to register for our Access For You service please send us a private message* with the following details and one of our team will get back to you. *In order to send a private message you will need to sign in with your My...

Access for All logo
EmilieT by Former Staff
  • 31350 Views
  • 0 replies
  • 3 kudos

Access For All

Hi everyone, Welcome to the Access For All board! In this space, you will be able to find out all about O2’s Accessibility options, get support and share experiences. All feedback and ideas are welcome, and if you're not sure where to start here are ...

Access for All logo
EmilieT by Former Staff
  • 10259 Views
  • 7 replies
  • 1 kudos

Sim port

Seven days now and still no sim port, transferred all around the world and on hold for hours. Is this tactic deliberate or just stupidity?

JamesT1 by Level 1: Joiner
  • 222 Views
  • 2 replies
  • 0 kudos

Resolved! £1 gift code for headphones

Still haven't received a code for the promotion with the Samsung s23 plus to get galaxy buds granite for £1? It's been more than 30 days and nothing? How do I claim these?

Gaz87 by Level 1: Joiner
  • 377 Views
  • 2 replies
  • 0 kudos

Resolved! Samsung free bud headphones

Just received my Samsung phone but no information on ordering free bud hesdphones anyone help please ?

Resolved! Refund Deposit

HI O2 Team, I am Deepak Masurkar an international student, at Oxford, UK. Recently I purchased iPhone 14 pro max 256GB Silver from O2. I had made a deposit amount of 625GBP to purchase an iPhone, but it's written in the rules that the deposit amount ...

Bill

Why am I being sent a invoice 

Nick25 by Level 1: Joiner
  • 184 Views
  • 1 replies
  • 0 kudos

Data Breach

O2 the company that keeps on giving….i have waited for a reply ….On July 19th 2023 at 15.47pm my data was breached, by someone calling o2 claiming to be me ..no process of identification was taken. O2 gave the 3rd party my address my bill history and...

Astro by Level 1: Joiner
  • 1065 Views
  • 6 replies
  • 0 kudos

Communications Company????

I want to upgrade my iphone.I have been a loyal customer over many years.I have tried to call all local stores: 2 in Leicester; Nottingham; Loughborough ( my local); Braunstone.Numbers as provided on their websitesNone answered my call!s - all rung a...

JTL1 by Level 1: Joiner
  • 294 Views
  • 2 replies
  • 0 kudos

Reward voucher

Hi I was told my 20 pound voucher I would receive via email and I haven’t received it as of yet so what I do i do now

F_s by Level 1: Joiner
  • 186 Views
  • 1 replies
  • 0 kudos

Stuck!!!

Been stuck on a mobile broadband tariff for nearly 4 months now even though it is phone, can’t upgrade after 15 escalations to change my tariff and 19 requests for call back by a manager. Issue now with Complaints Team for a month who keep telling me...