Access For All
A place to find out all about O2’s Accessibility options, get support and share experiences. Any feedback and ideas are welcome.
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Forum Posts

Android Accessibility Videos 📱

Here are some Android Accessibility videos These are guides on how to use hearing aid support, voice access, sound amplifier and many other functions and features that you can utilise on your Android device. We hope that some of these videos can be u...

RafaC by Former Staff
  • 5309 Views
  • 0 replies
  • 0 kudos

Apple Accessibility Videos 📱

Below, are some of Apple's very own accessibility videos for the iPhone. From using your iPhone without seeing the screen, to adapting gestures to your physical needs, discover how the accessibility features built into your Apple devices can help you...

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lewys-gp by Former Staff
  • 7735 Views
  • 3 replies
  • 2 kudos

A guide to personalising your phone

Hi everyone, Have you ever struggled to read your text messages because of the font being too small to read? Or wondered if elements on your device's display could be bigger, smaller, darker or brighter based on your personal preference? There are ma...

Adjusting Text Size on Android - step 1 Adjusting Text Size on Android - step 2 Adjusting Text Size on Android - step 3 Adjusting Text Size on Android - before
Marjo by Former Staff
  • 12624 Views
  • 12 replies
  • 4 kudos

Access For You: Registration

Hi everyone, If you would like to register for our Access For You service please send us a private message* with the following details and one of our team will get back to you. *In order to send a private message you will need to sign in with your My...

Access for All logo
EmilieT by Former Staff
  • 31345 Views
  • 0 replies
  • 3 kudos

Access For All

Hi everyone, Welcome to the Access For All board! In this space, you will be able to find out all about O2’s Accessibility options, get support and share experiences. All feedback and ideas are welcome, and if you're not sure where to start here are ...

Access for All logo
EmilieT by Former Staff
  • 10258 Views
  • 7 replies
  • 1 kudos

Resolved! My O2 Extra Amazon Prime Video doesn't work!

I previously upgraded SIM only and was offered Amazon Video 6 months free which I took. After the offer ended, I kept Amazon Video but paid for the subscription. Last Thursday 28th Oct, I upgraded my phone and was offered an O2 Extra free for 6 month...

3 months and waiting for a number change

I took out a new phone contract in August 2023 with o2 and wanted to keep the number I had been using from another account (in my dad's name). The shop advised me they couldn't do it instore and I needed to ring customer services. I'm based in Oxford...

Ethan22 by Level 1: Joiner
  • 428 Views
  • 3 replies
  • 0 kudos

Resolved! Ear Buds

Does anybody who bought the Galaxy samsung S23 with Buds for £1 know how to claim theear buds

Christol by Level 1: Joiner
  • 427 Views
  • 3 replies
  • 0 kudos

Signal problems.

Hi, in acle for the last month my 4g signal has been really bad even after an upgrade was completed. Are we entitled to a refund?Thanks,Paula.

Paula28 by Level 1: Joiner
  • 234 Views
  • 2 replies
  • 0 kudos

Code for Samsung ear buds 2

Has anyone claimed their Samsung ear buds for £1 and when they go through checkout it's asking for £40 upfront then direct debit for the rest?

voicemail

Hi, just posted this but not sure I did it correctly. I recently changed from pay monthly to sim only and now I cannot access my emails. Some of them are important and I dont know if anyone can help please. thank you

Claire555 by Level 1: Joiner
  • 346 Views
  • 4 replies
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Resolved! Disney +

I’ve chosen Disney + as an add on . Does anyone have any idea how I can access it please?

Min by Level 1: Joiner
  • 225 Views
  • 1 replies
  • 0 kudos

Random o2 sms notifications

Hi all,so with numerous attempts with o2 customer service and fraud team this issue has yet not been resolved. I keep receiving an abundance of o2 message notifications for bill reminders, overdue bill, orders placed etc for accounts that have no aff...

Andypee by Level 1: Joiner
  • 356 Views
  • 3 replies
  • 0 kudos

Resolved! Extend roaming limit

I am on pay monthly model. Need to enable roaming. I have done that lady mentioned that we can identify limit where we enter and you can check and add more on the app. How and where on the app i can find this information. there is limit to which we c...

Huma by Level 1: Joiner
  • 192 Views
  • 1 replies
  • 0 kudos