Access For All
A place to find out all about O2’s Accessibility options, get support and share experiences. Any feedback and ideas are welcome.
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Forum Posts

Android Accessibility Videos 📱

Here are some Android Accessibility videos These are guides on how to use hearing aid support, voice access, sound amplifier and many other functions and features that you can utilise on your Android device. We hope that some of these videos can be u...

RafaC by Former Staff
  • 5308 Views
  • 0 replies
  • 0 kudos

Apple Accessibility Videos 📱

Below, are some of Apple's very own accessibility videos for the iPhone. From using your iPhone without seeing the screen, to adapting gestures to your physical needs, discover how the accessibility features built into your Apple devices can help you...

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lewys-gp by Former Staff
  • 7734 Views
  • 3 replies
  • 2 kudos

A guide to personalising your phone

Hi everyone, Have you ever struggled to read your text messages because of the font being too small to read? Or wondered if elements on your device's display could be bigger, smaller, darker or brighter based on your personal preference? There are ma...

Adjusting Text Size on Android - step 1 Adjusting Text Size on Android - step 2 Adjusting Text Size on Android - step 3 Adjusting Text Size on Android - before
Marjo by Former Staff
  • 12621 Views
  • 12 replies
  • 4 kudos

Access For You: Registration

Hi everyone, If you would like to register for our Access For You service please send us a private message* with the following details and one of our team will get back to you. *In order to send a private message you will need to sign in with your My...

Access for All logo
EmilieT by Former Staff
  • 31341 Views
  • 0 replies
  • 3 kudos

Access For All

Hi everyone, Welcome to the Access For All board! In this space, you will be able to find out all about O2’s Accessibility options, get support and share experiences. All feedback and ideas are welcome, and if you're not sure where to start here are ...

Access for All logo
EmilieT by Former Staff
  • 10257 Views
  • 7 replies
  • 1 kudos

Resolved! Samsung buds

I qualified for Samsung buds for one pound the promotion code I have been given is invalid when I get to checkout

Islapie28 by Level 1: Joiner
  • 252 Views
  • 2 replies
  • 0 kudos

Payment taken, Rolling plan not renewed

What a game to try and talk to someone, automated woman doesn’t even understand the word ‘No’! Payment has been taken for the rolling plan yet not renewed!! Can someone please help!

Sarah61 by Level 1: Joiner
  • 287 Views
  • 1 replies
  • 0 kudos

Upgraded to a sim only deal and the signal is now terrible

I've had 2 mobile phone upgrades with 02 in the past 5 year's, as I'm happy with my device, I upgraded to a sim only deal and the service has been absolutely shocking. I can't hear a word anyone is saying now and as I'm extremely unwell and have a lo...

JB-2 by Level 1: Joiner
  • 879 Views
  • 10 replies
  • 0 kudos

£10 monthly Rolling plan

Morning allCan anybody tell me why i have a pay as you go sim ordered with O2 shop where the packaging states for £10 a month i will get 30 GB of data but my O2 account states only 10 GB ???

Johnnydp by Level 1: Joiner
  • 241 Views
  • 2 replies
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Resolved! Insurance

I’d like to purchase phone insurance

Katya2 by Level 1: Joiner
  • 366 Views
  • 3 replies
  • 0 kudos

Returning item

I returned item before 14 days changed your mind policy but the problem is they still pushing me to pay for it , they did not cancel my loan device even it’s already returned. I call the costumer service many times but still I recieved loads of lette...

Mary29 by Level 1: Joiner
  • 495 Views
  • 6 replies
  • 0 kudos

Autistic child broke ipad

Hi my 11 year old autistic daughter had a meltdown and broke her ipad the screen is cracked and a slight bend in frame edge. She is heartbroken but I can't afford to get it fixed

Lise1 by Level 1: Joiner
  • 345 Views
  • 3 replies
  • 0 kudos