Access For All
A place to find out all about O2’s Accessibility options, get support and share experiences. Any feedback and ideas are welcome.
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Forum Posts

Android Accessibility Videos 📱

Here are some Android Accessibility videos These are guides on how to use hearing aid support, voice access, sound amplifier and many other functions and features that you can utilise on your Android device. We hope that some of these videos can be u...

RafaC by Former Staff
  • 5216 Views
  • 0 replies
  • 0 kudos

Apple Accessibility Videos 📱

Below, are some of Apple's very own accessibility videos for the iPhone. From using your iPhone without seeing the screen, to adapting gestures to your physical needs, discover how the accessibility features built into your Apple devices can help you...

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lewys-gp by Former Staff
  • 7569 Views
  • 3 replies
  • 2 kudos

A guide to personalising your phone

Hi everyone, Have you ever struggled to read your text messages because of the font being too small to read? Or wondered if elements on your device's display could be bigger, smaller, darker or brighter based on your personal preference? There are ma...

Adjusting Text Size on Android - step 1 Adjusting Text Size on Android - step 2 Adjusting Text Size on Android - step 3 Adjusting Text Size on Android - before
Marjo by Former Staff
  • 12275 Views
  • 12 replies
  • 4 kudos

Access For You: Registration

Hi everyone, If you would like to register for our Access For You service please send us a private message* with the following details and one of our team will get back to you. *In order to send a private message you will need to sign in with your My...

Access for All logo
EmilieT by Former Staff
  • 31115 Views
  • 0 replies
  • 3 kudos

Access For All

Hi everyone, Welcome to the Access For All board! In this space, you will be able to find out all about O2’s Accessibility options, get support and share experiences. All feedback and ideas are welcome, and if you're not sure where to start here are ...

Access for All logo
EmilieT by Former Staff
  • 10044 Views
  • 7 replies
  • 1 kudos

Resolved! How long do bolt ons last?

I bought a travel bolt on for zone 1, two days before my billing date, willit roll over?

Sian712 by Level 1: Joiner
  • 466 Views
  • 2 replies
  • 0 kudos

Volt benefits not much better?

Been on VOLT monthly sim only since June. First had £12 sim 5GB data doubled to 10GB because with volt. Then in October was offered £23 a month unlimited, calls, text and 125GB data. Again this was doubled because Im with VOLT. I was told would actua...

JAYCALJAY_ by Level 1: Joiner
  • 1459 Views
  • 13 replies
  • 0 kudos

Disconnected

My bill was due on 15th Dec and I went to pay it today but o2 have disconnected my account so can’t get on the app to pay. Can’t ring the payment line either and chat is useless. Anything else I can do?can’t ring any numbers at all.

Gemma27 by Level 1: Joiner
  • 580 Views
  • 6 replies
  • 0 kudos

Mobile data

Hi, 2 days I don’t have internet. I was payed my rolling plan 2 days ago. Still mobile data doesn’t work.

Razita by Level 1: Joiner
  • 242 Views
  • 2 replies
  • 0 kudos

Network - No Signal in Cottingham

I have been with O2 for nearly 2 years now. Coming up to the end of my 24 month contract and I have never had proper signal in my area. There is always a mast down or something happening that means I have one bar or none. I constantly miss calls due ...

Lost iPhone Royal Mail

Hi, I am wondering if anyone can help… I upgraded my phone with an iPhone 14 refurb. When it arrived it wasn’t completely cleared and was locked to someone’s old iTunes. I tried to sort it out and it wouldn’t upgrade the iOS, meaning I couldn’t move ...

MrsG160 by Level 1: Joiner
  • 346 Views
  • 3 replies
  • 0 kudos

Resolved! Samsung buds

I qualified for Samsung buds for one pound the promotion code I have been given is invalid when I get to checkout

Islapie28 by Level 1: Joiner
  • 239 Views
  • 2 replies
  • 0 kudos

Payment taken, Rolling plan not renewed

What a game to try and talk to someone, automated woman doesn’t even understand the word ‘No’! Payment has been taken for the rolling plan yet not renewed!! Can someone please help!

Sarah61 by Level 1: Joiner
  • 282 Views
  • 1 replies
  • 0 kudos

Upgraded to a sim only deal and the signal is now terrible

I've had 2 mobile phone upgrades with 02 in the past 5 year's, as I'm happy with my device, I upgraded to a sim only deal and the service has been absolutely shocking. I can't hear a word anyone is saying now and as I'm extremely unwell and have a lo...

JB-2 by Level 1: Joiner
  • 835 Views
  • 10 replies
  • 0 kudos