Access For All
A place to find out all about O2’s Accessibility options, get support and share experiences. Any feedback and ideas are welcome.
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Forum Posts

Android Accessibility Videos 📱

Here are some Android Accessibility videos These are guides on how to use hearing aid support, voice access, sound amplifier and many other functions and features that you can utilise on your Android device. We hope that some of these videos can be u...

RafaC by Former Staff
  • 5324 Views
  • 0 replies
  • 0 kudos

Apple Accessibility Videos 📱

Below, are some of Apple's very own accessibility videos for the iPhone. From using your iPhone without seeing the screen, to adapting gestures to your physical needs, discover how the accessibility features built into your Apple devices can help you...

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lewys-gp by Former Staff
  • 7757 Views
  • 3 replies
  • 2 kudos

A guide to personalising your phone

Hi everyone, Have you ever struggled to read your text messages because of the font being too small to read? Or wondered if elements on your device's display could be bigger, smaller, darker or brighter based on your personal preference? There are ma...

Adjusting Text Size on Android - step 1 Adjusting Text Size on Android - step 2 Adjusting Text Size on Android - step 3 Adjusting Text Size on Android - before
Marjo by Former Staff
  • 12698 Views
  • 12 replies
  • 4 kudos

Access For You: Registration

Hi everyone, If you would like to register for our Access For You service please send us a private message* with the following details and one of our team will get back to you. *In order to send a private message you will need to sign in with your My...

Access for All logo
EmilieT by Former Staff
  • 31377 Views
  • 0 replies
  • 3 kudos

Access For All

Hi everyone, Welcome to the Access For All board! In this space, you will be able to find out all about O2’s Accessibility options, get support and share experiences. All feedback and ideas are welcome, and if you're not sure where to start here are ...

Access for All logo
EmilieT by Former Staff
  • 10284 Views
  • 7 replies
  • 1 kudos

Diabolical customer service

So, I'm due and upgrade and am deaf. I've just had my wife phone on my behalf to arrange an upgrade to Galaxy S20+. The guy on the other end refused to speak to my wife, even though she explained that i was deaf and recently had a cochlear implant th...

Lloyd by Level 1: Joiner
  • 903 Views
  • 6 replies
  • 0 kudos

Delivery

Is there a delay with new orders at the moment

Ritchie by Level 1: Joiner
  • 1476 Views
  • 5 replies
  • 0 kudos

Resolved! Unlocking android phone

Finished my contract with O2 a few years ago and had recently moved to another network. I have another phone but want to use my O2 phone for my other sim. How do I get my O2 phone unlocked? Many thanks

Bhan by Level 1: Joiner
  • 711 Views
  • 5 replies
  • 0 kudos

Samsung Galaxy Charging issues

Hi, I am really in a frustrating position. My Samsung S9 charging port has stopped working. Everytime I try to charge my phone it doesn't recognise my charger. On a few occassions it has said that there has been moisture detected in the port but ther...

KMcA_S9 by Level 1: Joiner
  • 535 Views
  • 3 replies
  • 0 kudos

Delivery

I ordered AirPods on Saturday and they still haven’t arrived and I haven’t even had a dispatched email? Should I be worried? Or is this just due to Covid 19?

Chloe18 by Level 1: Joiner
  • 573 Views
  • 4 replies
  • 0 kudos

Transfer old number

Hi there!I bought a new phone last week and I filled out the form to transfer my old number over to O2 a week ago. I haven't had any reply from O2, I've also given the PAC code. I understand things are taking a bit longer at the moment but I was wond...

Stef_T by Level 1: Joiner
  • 525 Views
  • 3 replies
  • 0 kudos

Pay by phone

I want to pay by phone but I have restrictions on my account how can I remove these without calling o2

Access for you service

Hi,I would like to register for the Access for you service please.I have severe anxiety which affects me in many ways one of which being socially which prevents me from speaking on the phone predominately with people I don’t know/in an official capac...

Trista by Level 1: Joiner
  • 494 Views
  • 2 replies
  • 0 kudos

Financial Difficulties and the Payment Management Team.

Hi, I genuinely have no idea if this is the right place to put this or not, but I really quite urgently need some help. I'm coping with the fallout that the Coronavirus has been causing. As im sure many will understand, due to the chaos and nightmare...

Wren by Level 1: Joiner
  • 847 Views
  • 1 replies
  • 0 kudos