account reactivated

[ramrod1]

can anyone explain why after my 12 month account was cancelled o2 have decided to activate another account and now say i owe them money.

the stupid thing is they have just refunded the credit on the account because its closed now

ive stopped my direct debit and they are now saying i must pay myself 

HELP !!!!!!! 

[MI5]

@ramrod1 

This is a customer to customer community, not O2, so we cannot access your account, sorry.
You need to contact O2.
Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (X) (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202

Guide: How to find help & contact O2 

Guide: How to Pay Your Bill (Contract)