on 15-04-2024 16:13
on 15-04-2024 16:23
Answered here https://community.o2.co.uk/t5/Pay-Monthly/No-access-to-Inmarsat-phone-870/m-p/1710438#M273782
on 15-04-2024 16:35
on 15-04-2024 16:35
@SunmistCMJ You have asked 3 times. Have you checked the value of your spend cap as suggested?
Other than that, as there are only customers here,you will need to contact O2 by one of the methods in the guide.
Guide: How to find help & contact O2
on 15-04-2024 16:39
There will be a bar on calling premium numbers, usually standard on PAYG
Only customer service can help
15-04-2024 17:12 - edited 15-04-2024 17:17
15-04-2024 17:12 - edited 15-04-2024 17:17
Its an International Number as +870 is the IDD assigned to Satellite Numbers and its about £3.50 per minute with the international bolton and around £5+ without per minute @SunmistCMJ
As an enterprise customer we pay this
on 15-04-2024 17:27
on 15-04-2024 17:27
Done all that o2 can’t help, checked family members on o2 and they can’t call Inmarsat phone either. Gets through on all other net, so think I need to change!!
on 15-04-2024 17:32
on 15-04-2024 17:32
Thanks, but was with the bolt on and if you look down the lists for sat phone, it says N/A? I was just hoping that someone else had experienced this problem. It does tell you the rates for sat phones but only for the non global network such as Inmarsat. Thanks for trying
on 15-04-2024 17:54
on 15-04-2024 17:54
There are 3 different Sat Phone providers, and it depends if the network you are calling is QUV or not, also not all Sat Phones accept Phone calls, have you tried texting the number ??
We have a couple of sat phones in our fleet, think they are on Iridium though, and we pay to make and receive calls to them..
You are going to have to call o2 and work out what designation they come under..