on 06-01-2024 12:46
Hi,
I have 1year left on an IVA.
i have been able to upgrade my other mobiles during this time.
however, i am now not able to upgrade my daughters mobile due to a failed credit check.
is this common?
I have been able to upgrade 2 other mobiles at the end of the contracts during my IVA
on 06-01-2024 12:56
Failed Credit Checks are common with O2.
I'm surprised you got two upgrades.
They have recently tightened up on Upgrades, often doing full credit checks which was uncommon in the past