Upfront Deducted on my card no update

[amt21]

Hello I just want to ask regarding with my application and also the upfront that you deducted on my card last March 5 but no update and did not push thru. 

[Enlli]

You will need to contact the Sales team to speak about that

– message them on Social Media if you can - on Facebook (https://o2uk.co/O2CFB) , 

 Twitter (https://o2uk.co/O2CTW) or 

 Instagram (https://o2uk.co/O2CIG)

Or you can call them on 0800 081 0255, free from any phone or landline or via Guide: A Guide to Skype - best time to try calling is around 08:10am.