on 29-02-2020 21:20
Solved! Go to Solution.
29-02-2020 21:23 - edited 29-02-2020 21:25
29-02-2020 21:23 - edited 29-02-2020 21:25
You need to give customer services a call Guide: How to find help & contact O2
We have no accessto your account so only they can sort it.
Although DD is the best way to pay, there are others if needed Guide: How to Pay Your Bill (Contract)
Veritas Numquam Perit
29-02-2020 21:23 - edited 29-02-2020 21:25
29-02-2020 21:23 - edited 29-02-2020 21:25
You need to give customer services a call Guide: How to find help & contact O2
We have no accessto your account so only they can sort it.
Although DD is the best way to pay, there are others if needed Guide: How to Pay Your Bill (Contract)
Veritas Numquam Perit
on 29-02-2020 21:33
on 29-02-2020 21:33
You need to find out why your DD failed.
Have you spoken to your bank about it?
Do O2 have your correct details?
Have you checked to see if it's been cancelled, etc.....?