Solved: Unexpected charges

NikkiG · ‎30-09-2022

I've recieved my bill and have been charged £25.00 for things I have brought, only trouble is, I haven't brought anything and cannot connect with O2 to resolved this, conveniently they are always busy.

I'm not a happy O2 customer and considering changing provider!!!

gmarkj · ‎30-09-2022

Someone has passed your number off as the one the payment should come from @NikkiG

You can also try contacting o2 using social media:

Facebook (https://o2uk.co/O2CFB)
Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).

Link to our guide on how to contact them can be found here

View solution in original post

gmarkj · ‎30-09-2022

Someone has passed your number off as the one the payment should come from @NikkiG

You can also try contacting o2 using social media:

Facebook (https://o2uk.co/O2CFB)
Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).

Link to our guide on how to contact them can be found here

O2

Unexpected charges

Struggling paying my bill

Top up

How do I cancel my sim contract

Travelling to Australua

Urgent help required. O2 Credit Default - Applying...