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Unauthorised GDPR Request

AJ1987
Level 1: Joiner
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I received an email today stating that I submitted a GDPR request, which as far as I know I haven’t. Should I be worried?

 

 

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MI5
Level 94: Supreme
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@AJ1987 

Sounds suspicious to me.

This is a customer to customer community, not O2, so we cannot access your account, sorry.

You need to contact O2.

Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (X) (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202 (contract) 4445 or 0344 8090222 (PAYG)

Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Dave-O2
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Hey @AJ1987 

 

Just checking in on this, have you recently requested your My O2 username/email to be amended? 

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AJ1987
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No, but I did call recently as I can’t log in to the my o2 app, so maybe it’s something to do with this?

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Oxonian
Level 31: Resolver
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@AJ1987 

If that response is to @Dave-O2, you need to tag him thus. However, please note that he is unlikely to respond to you until Monday.  

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Dave-O2
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Thanks for confirming @AJ1987 

 

This will be related to your My O2 access 👍

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