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Travel charges

KayeLeaf
Level 1: Joiner
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I am on holiday and only use my hotel WiFi, why am I being charged additional fees

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pgn
Level 74: Whizz kid
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Where are you holidaying? In the Europe Zone, no fees for txt, outgoing or incoming calls. Anywhere else, incoming calls are free with one of the 2 travel Bolt-ons. Roaming should be disabled in your phone to ensure no fees, with WiFi being the only data you use (WhatsApp works fine in this state fir both voice and text messaging, but both parties need to use it). 

Also make sure this feature is not enabled: https://support.apple.com/en-us/HT205296

More here, @KayeLeaf - Guide: Roaming MegaGuide 

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pgn
Level 74: Whizz kid
  • 35779 Posts
  • 227 Topics
  • 1582 Solutions
Registered:

Where are you holidaying? In the Europe Zone, no fees for txt, outgoing or incoming calls. Anywhere else, incoming calls are free with one of the 2 travel Bolt-ons. Roaming should be disabled in your phone to ensure no fees, with WiFi being the only data you use (WhatsApp works fine in this state fir both voice and text messaging, but both parties need to use it). 

Also make sure this feature is not enabled: https://support.apple.com/en-us/HT205296

More here, @KayeLeaf - Guide: Roaming MegaGuide 

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