on 02-01-2023 20:30
Am trying to transfering my work number who have given me a PAC code, so filled out the form on line and got the following:
Help
Hi
Thank you for contacting O2.
Kana Ref : 1412626483
We?re unable to identify & proceed further with your request as the details provided in the form is mismatched on our system.
In order to look in to the issues and assist you further I will request you to contact us on Webchat so that we can take the request that you have. You can contact us using the link https://www.o2.co.uk/contactus
Regards,
Rahul Tambe
O2 Consumer Billing & Adhoc Team
Solved! Go to Solution.
on 02-01-2023 20:36
Looks like you should contact customer service as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or call on 202 or 0344 809 0202 or 4445 or 0344 8090222 (PAYG).
on 02-01-2023 20:36
Looks like you should contact customer service as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or call on 202 or 0344 809 0202 or 4445 or 0344 8090222 (PAYG).