Solved: Top up

Lilli1 · ‎21-08-2021

I’m really confused it says I have credit in the app and underneath it, it says to top up. I pressed it and I thought it would take the money out of the existing credit but it took more money out of my account… my bundle runs out today and I can’t find any answers? Will it just take it out of the credit at midnight or something?

MI5 · ‎21-08-2021

@Lilli1

Assuming you now have sufficient credit, it will be taken from your balance.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎21-08-2021

@Lilli1

Assuming you now have sufficient credit, it will be taken from your balance.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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