Scam

[BH1]

Yet again I have received a bogus message purporting to be fromO2 asking for my card details because my bill has not been processed checked online on my app my bill has been paid!!! O2 please sort this out 

O2: We were unable to process your latest bill payment. In order to avoid further charges, please update your billing information via: https://02support.com

[Bambino · Accepted solution]

@BH1 

It's a well known scam
Block the number and report it free to 7726.
Don’t open any links or enter any information.
O2 advice here:

https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice
https://www.actionfraud.police.uk/

How to block a number:

https://www.samsung.com/us/support/answer/ANS00062352/

https://support.apple.com/en-us/HT201229

https://www.o2.co.uk/help/safety-and-security/unwanted-calls-and-messages

Please remove the link in your post so no one accidentally clicks on it.

[madasaf1sh]

@BH1 

Very little o2 can do about it, as the scammers just get an excel spreadsheet and put in hundred of numbers from 100001 to 111111 and get a pay as you go sim from another network and send the messages and then move on to another sim. 

I know o2 and the other networks and the Police (Action Fraud) investigate these and take action where neccessary.