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Returned Apple Watch

Paige12334
Level 1: Joiner
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on ‎17-02-2024 14:14

on ‎17-02-2024 14:14

I returned one of my Apple Watches back in November however it still hasn't been cancelled from my plan and I've paid for it ever since I've tried calling 3 times and have been promised calls back and the issue still isn't settled as I am still paying for it 

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MI5
Level 94: Supreme
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on ‎17-02-2024 14:18

on ‎17-02-2024 14:18

@Paige12334 

This is a customer to customer community, not O2, so we cannot access your account, sorry.
You need to contact O2.
Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202

Guide: How to find help & contact O2 

You can get in touch with Payment Management team on 0800 902 0217
Payment Management opening hours:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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