Solved: Re: Received my sim card and its not been activate...

Curt83 · ‎13-11-2021

I've received my new O2 sim card and its not active how do I do this on the app please?

MI5 · ‎13-11-2021

Whay did you need a new sim?

If it was due to lost, stolen or a failure of your old one, you can message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.

If it's to replace an older sim and you still have a working one, you can do a sim swap to activate the new one Guide: Sim Swap: a mini guide 2017 update

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

TallTrees · ‎13-11-2021

Hi @Curt83

This may help

Full details here: Help with your sim | Help & Support | O2

HAPPINESS IS BEE SHAPED

MI5 · ‎13-11-2021

@Curt83

Whay did you need a new sim?

If it was due to lost, stolen or a failure of your old one, you can message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.

If it's to replace an older sim and you still have a working one, you can do a sim swap to activate the new one Guide: Sim Swap: a mini guide 2017 update

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

O2

Received my sim card and its not been activated how do I do this please?

Victim of fraud

When is contract up

iPhone 11

re account

Monthly payments