O2coverage in LL22 8PN from 29 Sept-5Oct

[kennethlewingt5]

Between the dates above their was no 4G coverage at this location and very poor phone coverage ,will l get a rebate off both of my devices on my account

[jonsie]

You will need to contact customer service

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this

or give them a call on 202  or 0344 809 0202

[Bambino]

@kennethlewingt5 O2, along with all of the other networks, do not guarantee 100% uptime. You can call customer service on the numbers @jonsie has provided, but any rebate will be discretionary and will depend on the person who answers your call.