on 20-09-2019 16:05
Solved! Go to Solution.
on 20-09-2019 16:09
Some help and links here https://community.o2.co.uk/t5/Discussions-and-Feedback/NGTS-Next-Generation-Text-Relay-service/m-p/1...
on 20-09-2019 16:09
Some help and links here https://community.o2.co.uk/t5/Discussions-and-Feedback/NGTS-Next-Generation-Text-Relay-service/m-p/1...
on 20-09-2019 16:10
on 20-09-2019 16:10
@GrandmaH This link should hopefully help you: https://www.ngts.org.uk/how-to-use-ngt.html
on 20-09-2019 21:21
on 24-09-2019 17:51
on 24-09-2019 17:51
on 05-02-2021 20:12
on 05-02-2021 20:12
A misapprehension for 2 years. See insert. NGT and or NGT lite are RELAY UK services . I thought these were 2 different services .
Below is from 02 in response to a complaint. NB hard of hearing people having problems hearing on a phone still have to phone 02 for help
could we all use NGT Relay UK in future
This the info I received from 02 last week
@GrandmaH wrote:
Thanks now downloaded the App & will try it over the weekend. Seems straight forward enough.
ears
on 05-02-2021 20:15
on 05-02-2021 20:15
GRANDMA H how are you getting on ?
on 05-02-2021 20:21
on 05-02-2021 20:21
You need to type @GrandmaH to tag someone in.
If you type the @ sign, names on the thread will appear to choose from.
on 13-02-2021 09:42
on 13-02-2021 09:42
Getting older getting grumpy
I downloaded NGTS lite to mobile. o2 provided bolt on . and Complaints dept sent a www. address to advice. as above . Good?
The notes refer to RELAY. RELAY known years ago, but it required special BT phone then. No reference to NGTs . Confused of frozen S Coast..... RELAY & NGTS lite are they same or different ?
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
O2 access service still havent cottoned on to the fact that deaf people can use phones, but need advice that is one to one like CHAT. The access service only uses a verbal phone service .
on 13-02-2021 11:54
on 13-02-2021 11:54
@Jenny105 wrote:The notes refer to RELAY. RELAY known years ago, but it required special BT phone then. No reference to NGTs . Confused of frozen S Coast..... RELAY & NGTS lite are they same or different ?
NGTS is an evolution of the BT Relay service which is now available to all networks (but still using the BT Relay infrastructure).
@Jenny105 wrote:O2 access service still havent cottoned on to the fact that deaf people can use phones, but need advice that is one to one like CHAT. The access service only uses a verbal phone service .
Feedback for O2 ?